100% unprocessed hair collected from one donor, mild luster, highest you can get in quality hair.

How many Bundles do i Need?

Cambodian Collection 12”-18” LENGTHS 2 or more bundles, 20”-24” LENGTHS 3 or more bundles, 24”-30” LENGTHS 3 or more bundles | Indian Collection, 12”-18” LENGTHS 2 or more bundles 20”-24” LENGTHS 3 or more bundles, 26”-30” LENGTHS 4 or more bundles

How do I know which hair texture to purchase?

Raw hair has a mild shine and blends well with most relaxed and natural hair.

Can this hair be dyed or bleached?

Absolutely but we highly recommend that you seek professional assistance.

Can I Request to have My Bundles Customized into a wig?

Yes. Shop for your desired bundles, frontal, and closure and place them into your shopping cart then refer to WIGS on the HOMEPAGE. SELECT WIG CUSTOMIZATION, then add the fee to the cart, Review Wig Customization Policy, before checking out.

What is the difference in HD Lace and Transparent Lace?

HD Lace is undetectable and require minimal customization. HD lace blends well with all skin tones. Transparent lace is a high quality swiss lace that’s not as thin as HD lace to give that perfect blend but is it more durable. It can be tinted to match any skin tone. Both Lace options are great for a fabulous install!

Can the Lace tint stick be applied to the face, Like a makeup concealer?

No. Lace Tint Stick is for the coverup of your lace knots.

What type of Shampoo or conditioner should i use?

We recommend a few popular on the shelf haircare products for your Raw hair: 1. Pantene Truly Natural Hair Curl Shampoo and Conditioner. 2. For even more deep conditioning we recommend Tresemme’ Rich Moisture 3. Silk Element’s Coconut Heat Protection Spray – lightly mist into the palm of your hand or onto the hair. 4. Sexee Cheveux’s Hair Repair Oil is a great serum to add to your hair after a wash and let air dry or as a finishing glosser once styled.

Are you located in a store front or primary online?

Great question. We are currently an online store with a Texas based corporate office.

Does Sexee Cheveux Allow Customers To arrive at the corporate office without an appointment?

We love meeting over Sexee Shoppers.However, as an ongoing precaution of COVID-19 all necessary visits are set by appointment only and can be declined at the owner’s discretion.

CUSTOM WIG POLICY

ALL SALES ARE FINAL- NO EXCEPTIONS – YOUR HEALTH AND SAFETY IS IMPORTANT COVID-19 PRECAUTION

YOUR BILLING ADDRESS MUST MATCH YOUR BANK CARD EVEN FOR PAYPAL.

UNSUCCESSFUL TRANSACTION: BILLING ADDRESS DOES NOT MATCH YOUR BANK CARD RESULTING INTO A PENDING TRANSACTION ON YOUR BANK STATEMENT UNTIL IT DECLINES, WHICH WILL ONLY LEAD TO AN ATTEMPTED TRANSACTION AND CANCELLATION.

A PHYSICAL ADDRESS WILL NEED TO BE PROVIDED FOR SHIPPING (Shipment to P.O. Boxes are sent via USPS ONLY).

PROCESSING OCCURS MON-FRI (Please note that orders placed on Fridays will be processed within the next 1-3 business days)

PROCESSING TAKES 1-3 BUSINESS DAYS FOR YOUR PAYMENT TO CLEAR AND UP TO 7 BUSINESS DAYS DURING MAJOR SALES AND HOLIDAYS

CUSTOM WIG PROCESSING TAKES 3-5 BUSINESS DAYS AND UP TO 21 BUSINESS DAYS TO SHIP DURING MAJOR SALES AND HOLIDAYS

ONCE YOUR ORDER IS SUBMITTED THE ORDER PROCESS WILL BEGIN AND CHANGES CAN NOT BE MADE.

THIS INCLUDES ADDRESS, SHIPPING METHODS, PRODUCTS, CANCELLATIONS, AND ANY OTHER CHANGES THAT WOULD ALTER THE ORDER.

ORDERS ARE NOT PROCESSED ON WEEKENDS AND/ OR MAJOR HOLIDAYS.

EVEN THOUGH WE CO-WASH AND THOROUGHLY CHECK OUR HAIR BEFORE SHIPPING, WE RECOMMEND THAT YOU CO-WASH IT ONCE MORE.

OUR TEAM WILL ONLY ADAPT YOUR BUNDLES TO CREATE A BEAUTIFUL LACE WIG AND LEAVE THE STYLING TO YOU.

WE DOES NOT BLEACH KNOTS (Refer to our Lace Tint Stick For Knot Tinting).

WE DO NOT SELL HALF BUNDLES, SO PLEASE PURCHASE YOUR BUNDLES ACCORDINGLY.

PLEASE UNDERSTAND THAT OUR TEAM WILL NOT CONTACT YOU TO ENQUIRE ABOUT THE CUSTOMIZATION OF YOUR WIG.

YOU ARE ENCOURAGED TO REQUEST A CONSULTATION IF NEEDED. PLEASE FOLLOW THE STEPS PROVIDED TO ASSURE THAT OUR TEAM HAS A CLEAR UNDERSTANDING OF YOUR NEED.

THE NUMBER OF BUNDLES PURCHASED WILL BE THE NUMBER OF BUNDLES CUSTOMIZED INTO A WIG- UNLESS, YOU FOLLOW THE STEPS BELOW TO COMMUNICATE WITH OUR TEAM.

The following instructions require immediate attention:

SEND our TEAM an email Shopwigs@sexeecheveuxwae.com with the following details:

Order # and (Custom Wig) on the subject line.
First, Last Name, and Contact phone number in the body of the email.
NUMBER of Bundles to be customized?
What Lengths or Combination of Lengths are you requesting? Example: 4 bundles -wavy – 18”20”22”24”
Natural or 613 Platinum Blonde – Solid Colors only- We DO NOT mix the BLACK and BLONDE?

NOTE:

We can choose to cancel your customized wig request and render your $89 customization fee as an inconvenience fee if you fail to contact our team within 24hours with instructions to customize your wig. We will then ship your original purchase to you without the wig customization.

We are looking forward to serving you and thank you in advance!!

SEXEE CHEVEUX WIGS AND EXTENSTIONS LLC

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